Refund Policy

Last Updated: July 2026

At MaxMart120.store, customer satisfaction is our highest priority. If you are not completely satisfied with your purchase, we are here to help. Please read our Refund Policy carefully before requesting a refund.

Eligibility for Refunds

Customers may request a refund within 30 days of receiving their order.

To be eligible for a refund, the item must:

• Be unused and uninstalled
• Be in its original condition
• Include all original packaging, manuals, and accessories
• Show no signs of misuse, wear, or damage caused by the customer
• Be accompanied by proof of purchase or order confirmation

Products that do not meet these requirements may not qualify for a refund.

Non-Refundable Items

The following items are not eligible for refunds:

• Gift cards
• Clearance or final sale items
• Customized or personalized products
• Used or installed automotive accessories
• Products damaged due to improper installation or misuse
• Items returned without original packaging

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.

Please include:

• Your order number
• A description of the issue
• Clear photos of the product
• Photos of the shipping package

After reviewing your request, we will arrange a replacement or issue a full refund if appropriate.

Refund Process

Once your returned item has been received and inspected, we will notify you of the status of your refund.

If approved:

• Refunds are issued to your original payment method.
• Processing typically takes 5–10 business days, depending on your payment provider.

Shipping charges are non-refundable unless the return is due to our error.